# Flai

Canonical: https://superficialanalysis.com/analysis/automotive/flai

One platform for inbound calls and outbound campaigns

Flai runs inbound service and sales calls plus outbound recall and re-engagement campaigns, with Toyota Ventures backing and go-lives under 7 days.

Website: https://www.useflai.com

Historical source snapshot: July 2026. Not re-reviewed in the directory expansion.

## Pricing

Rates aren't published. Request current pricing at the demo.

## Integrations

- DMS: CDK, Reynolds & Reynolds, Tekion, Dealertrack
- Schedulers: Xtime, UpdatePromise, Tekion, Reynolds & Reynolds, CDK, Auto Live, Dealer-FX, myKaarma
- CRMs: Elead, DriveCentric, VinSolutions, Tekion CRM, Reynolds Focus
- Inventory: vAuto

## Historical offer

For Toma dealers: two free months.

## Overview

Flai runs inbound service and sales calls on one platform and pairs them with outbound campaigns: recalls, re-engagement, and sales follow-up. Toyota Ventures backs the company, and the product integrates deeply with Toyota and Lexus programs.

Flai reports go-lives in under 7 days, more than 50 new customers going live each month, and 97%+ retention. Their customer-success lead personally oversees new deployments.

> "Our Service appointments have more than doubled and Service Advisors have more time to sell in the drive!"

— Carlos Hidalgo, GM, San Leandro CDJR, on [Flai's landing page](https://www.useflai.com/)


## Company facts

- Founded: 2025 [verified] Sources: https://www.ycombinator.com/companies/flai, https://techcrunch.com/2025/10/03/flai-is-the-latest-startup-bringing-ai-to-car-dealerships/
- HQ: San Francisco [verified] Sources: https://www.ycombinator.com/companies/flai
- Stage: Seed [verified] Sources: https://www.crunchbase.com/organization/flai-9604
- Funding: $11.5M [verified] Sources: https://www.useflai.com/blog/flai-seed-funding-toyota-ventures, https://www.autonews.com/retail/an-toyota-invests-in-flai-call-automation-0129/
- Last round: Seed ext. · $6M · Feb ’26 [verified] Sources: https://www.autonews.com/retail/an-toyota-invests-in-flai-call-automation-0129/
- Investors: First Round, YC, Toyota Ventures +3 [verified] Sources: https://www.useflai.com/blog/seed-announcement
- In / out: Both [verified] Sources: https://www.useflai.com/
- Channels: Voice, SMS, email [verified] Sources: https://techcrunch.com/2025/10/03/flai-is-the-latest-startup-bringing-ai-to-car-dealerships/
- Focus: Service + sales [verified] Sources: https://www.useflai.com/
- Languages: Multiple [vendor-claimed] Sources: https://www.useflai.com/
- Scheduling: DMS write-back · recalls · SMS [vendor-claimed] Sources: https://www.useflai.com/blog/how-to-automate-service-appointment-scheduling-at-your-dealership
- Customers (claimed): 100–1,000 [vendor-claimed] — per Flai
- Named customers: Freeman Lexus, Findlay +4 [verified] Sources: https://www.useflai.com/case-studies
- OEM programs: None [not-disclosed] — Toyota Ventures = investor, not a program Sources: https://www.useflai.com/blog/flai-seed-funding-toyota-ventures
- DMS: CDK, R&R, Dealertrack +2 [verified] Sources: https://www.useflai.com/
- Schedulers: Tekion, Xtime [verified] Sources: https://www.useflai.com/blog/tekion-integration
- 3rd-party review: None public [not-disclosed]
- Press: TechCrunch, Auto News [verified] Sources: https://techcrunch.com/2025/10/03/flai-is-the-latest-startup-bringing-ai-to-car-dealerships/, https://www.autonews.com/retail/an-toyota-invests-in-flai-call-automation-0129/

## Sources and research notes

Original automotive coverage; source labels and commercial terms retain their historical meaning.



[Research methodology](https://superficialanalysis.com/methodology.md)